Multan Electric Power Company Limited (MEPCO) is a joint-stock company incorporated on May 14, 1998, in line with the government’s policy of separation and corporatization of the Pakistani energy sector. This article contains complete information about Mepco new connection status. MEPCO is the largest power distribution company in the country, operating exclusively in 13 administrative regions of south Punjab. Included Multan, Muzaffargarh, Layyah, D.G.Khan, Rajanpur, Lodhran, Bahawalpur, R.Y.Khan Khanewal, Sahiwal, Pakpattan, Vehari, and Bahawalnagar.
The local sub-division office of the area counted as the main office where you can find a separate window for consumer service centres set by MEPCO to facilitate the consumer all necessary basic information needed regarding the application of new connections and issues in old connections and all other related consumer services matters.
MEPCO New Connection
Application forms for a MEPCO new connection or any complaints status in English and Urdu are available free of cost in each MEPCO office and their official website. The application needed to fill all cells and have to attach required all supporting documents. If you stuck on any point while filling the form and need any assistance, MEPCO’S staff is available to provide help in the office where you will submit the form. You can send the application at MEPCO concerned office or by registered an E-mail. After that, you will receive a receipt and a serial number as an affirmation to the applicant for the next process or reference issued by the MEPCO office.
There are some documents which are required to attach with the application, few of them are like, Ownership evidence letter of premises, sworn statement from the owner of the assumptions that no connection is existing in the premises for whom the new connection is applied or if any then consumer must have to pay its outstanding dues if found later and Certificate of No objection, the applicant’s attested CNIC copies with two witnesses. The applicant can check his connection status by using the receipt number or applicant’s id.
MEPCO New Connection Demand Notice
MEPCO will issue a demand notice of cost estimated and security amount for payment by the concerned applicant. For making payment, the MEPCO listed authorized branches of banks to receive the demand notice charges on his behalf. When the bank receives, the payment will issue a receipt for proof. If any case you need MEPCO’s new connection tracking, there is a very easy way by using tracking Id.
After completing all procedure of application submitting and getting the payment by an applicant, the MEPCO first define new priority number of connection to one by one applicant. No connection shall be made without any inspection as standards of MEPCO at the beginning of the installation.
MEPCO Online Meter Application
MEPCO authorized in providing subsequent metering equipment for all consumer categories at the cost of the consumer. In case of non-availability of the meter by MEPCO, the consumer can purchase the equipment as per the described specification of the MEPCO. Metering equipment should be as per MEPCO’S laid down Grid Code or Distribution Code.
Location of Meter
This is the consumer’s responsibility to give proper safe and accessible lactation for the installation. The meter should be installed at a reasonable height so the reading can be possible without using climbing devices. For various-occupancy building, the meter should be installed at a single location within the building boundary. MEPCO has the full right to shift or change the place of the meter.
Installation of Meter
MEPCO shall give its best try to install the meter with authorized standards. The meter shall be installed in a vertical position on a non-flammable board.
Replacement of Meter
The consumer has no right to make any changes or replacement in meter, only can make a complaint. In case of any doubt regarding meter, the MEPCO has the right to replace the meter at any time.
MEPCO has made some new changes in its new connection fees. Since citizens are facing another big problem because now they have to spend Rs. 5000 to get a new connection while earlier its cost was only Rs. 1400. On the other hand, the thing creating a problem is with those customers who have been submitted their demand notice of Rs. 3400, they receive notice to submit Rs. 1400 more to get a new connection. Moreover, MEPCO has also withdrawn the facility to provide 40 meters of free wire for the connection. Now providing only 15 meters wire and for the rest needed wire customers to have to pay Rs. 100 per meter more.
A room is likely to be disconnected if its consumption does not comply with payment of the bill for energy consumption expenses, or if you use electricity extended your charge beyond the allowable charge even after receiving notification within this respect for MEPCO.
- The consumer is legally liable to pay his bill within the mention due date in the bill in other case have to pay late payment surcharge if he doesn’t pay his bill after the due date.
- In the other case of non-payment of the last month’s electricity bill, the MEPCO will send 7 days’ notice to the consumer offering two conditions either can clear his outstanding dues with the current bill or on the other hand he has to face disconnection.
- If no payment receipt even after the expiry date of the notice period, the electricity supply will be a disconnect. In this case, the supply can’t be restored or reconnect from the MEPCO unless he will pay fully along with the surcharge payment. MEPCO can disconnect the supply without any further notice.
MEPCO Complaint Cell
For providing the best service to its customer, the MEPCO complaint cell is doing great at its best. Consumer complaints related to getting new connections, meter reading issues and billing, electric failure supply, and so many matters with electric power services shall be swiftly noticed by MEPCO.
At the end of each month, we all get worried regarding to our utility bills payments. Now we can solve this problem by checking the online bills or can make MEPCO bill inquiries by using reference numbers from any old bill or with the help of any other needed requirement? By using MEPCO online bill inquiry, we can generate a duplicate bill within a minute.
For making offset of consumer complaints, MEPCO’S consumer service centers take notice of all kinds of complaints submitted by consumers. One window is operational in MEPCO’S office to handle such types of complaints by the consumer.
MEPCO shall handle complaints as mentioned:
- Complaint regarding new connection
- Complaints regarding billing
- Complaints regarding the failure of electric supply
MEPCO directory listed below:
- Multan Region
- D.G. Khan Region
- Vehardi region
- Bahawalpur region
- Sahiwal Region
- R.Y.Khan region
- Muzafrrargardh region
- Bahawalnagar Circle
- Bahawalnager region
You can get their number details by clicking on MEPCO’S Online Telephone directory link Click Here
For regarding any complaint, you may register your claim at MEPCO’s complaint number